Shipping policy
Shipping Policy
Order Processing Time
All orders are processed within 1 to 3 business days (excluding weekends and bank holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Shipping Rates and Delivery Estimates
UK Standard Shipping: Free (Estimated delivery: up to 8 business days)
UK Express Shipping: Calculated at checkout (Estimated delivery: 3 to 5 business days)
International Shipping: Calculated at checkout (Estimated delivery: 10 to 15 business days)
Shipping Delays
We are not liable for any shipping and delivery delays caused by customs processing, carrier backlogs, or events outside of our direct control.
Missing or Lost Packages
If your tracking information shows that your package was delivered but you haven't received it, please check around your property or contact your local sorting office. For further assistance, reach out to us at Omnispan.official@gmail.com.